PRIVACY AND COOKIES
THANK YOU FOR VISITING ABSOLUTELY BEAR.
Absolutely Bear is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We never ever sell lists or email addresses.
HOW WE USE YOUR DATA
What we collect: Name, address, email address, telephone number, basic demographic information and basic conversion funnel information (the route you took to arrive at our site)
This data will be retained by Absolutely Bear until further notice
We require this information to send out orders, understand your needs, and provide a good service
We may share data we collect with third parties when necessary to fulfil a request you have made (for example we may pass on your address and phone number on to a courier so you can receive a delivery)
Your data is received via our website which is hosted on Shopify. To manage your order and any future customer service requests, we collect and store the details you provide at the point of booking. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your order data is stored in Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.
We will only use this collected information to dispatch your order to you, for internal record keeping and to improve our service by merchandising appropriately to our customer base.
If you have ‘opted in’ to receive regular promotional emails on this site, we will use your name and email address to send information via Klaviyo and or/the email service provided by Shopify.
Facebook: If you do not wish to see targeted ads on Facebook, you can update your preferences on Facebook by clicking on the Ads section within Settings on Facebook. Facebook matches email address, marketing preferences and purchase history for the purpose of audience selection for our advertising campaigns on Facebook and Instagram.
Google AdWords: They match your email address, marketing preferences and purchase history for the purpose of audience selection for our advertising campaigns on Google Search and Display Networks. For information on how Google ensures GDPR and other data protection law compliance, see here. Twitter: match your email address, marketing preferences and purchase history for the purpose of audience selection for our advertising campaigns on Twitter.
From time to time we may contact you directly for market research purposes.
KEEPING YOUR DETAILS SAFE
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will notify our customers of any breach of data security immediately and resolve the situation and report back on the actions taken.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998 and we will happily oblige. If you would like a copy of the information held on you please contact us and we will happily send it on.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.